1. The Solutions Provider shall submit to the Client a project proposal for approval before systems development will be started.
2. Upon approval of the project proposal, the Solutions Provider shall request for a kick‐off meeting with the Client to discuss all preliminary requirements and level‐off all expectations affecting the project.
3. The Solutions Provider shall conduct user requirement gathering thru series of interviews and process review with the Client appointed personnel.
4. The Solutions Provider shall submit a user requirement document to the Client for sign‐off to confirm all the requirements of the system.
5. The Solutions Provider shall develop a prototype of the system based on the requirements gathered to be submitted to the Client for approval and sign‐off. Revisions will be made to the prototype prior to development until it is approve by the Client.
6. The Solutions Provider shall create the software requirements document from the approved prototype and then submit to the Client for approval and sign‐off.
7. The Solutions Provider shall then develop the detailed design document from the approved software requirements document as basis for coding and development.
8. The Solutions Provider shall start coding the system based on the detailed design document.
9. The Solutions Provider shall simultaneously create the test plan document in preparation for the testing of the system.
10. The Solutions Provider after completing the coding phase will start testing the system thru a series of tests or quality assurance process – unit testing, module testing, system testing,integration testing, regression testing and stress testing to ensure product quality.
11. The Solutions Provider will then install the system in the Client’s server. The server shall also be configured for optimal use. The Solutions Provider shall submit technical report relating to the server in case of any technical requirements needed.
12. The Solutions Provider will then conduct user acceptance testing together with the Client.
13. The Solutions Provider will then perform data migration of key data from existing system to the new system.
14. The Solutions Provider will then conduct user training with the appointed personnel of the Client.
15. The Solutions Provider will then perform parallel testing of the new system with the old system to provide comparative results.
16. The Solutions Provider shall then submit complete documentation including program codes of the new system.
17. The Solutions Provider shall conduct system development training on the Client’s IT personnel in relation to the new system.
18. The Solutions Provider shall provide 12 month onsite support after turnover of the system to the Client.
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